Send the precise property details
Include the Dubai community, building or villa location, unit type and a contact number. For managed properties, confirm contractor registration, access permits, service-lift booking, parking or loading instructions.
Describe each item separately
List every repair or installation as a separate item—for example a wardrobe hinge, sticking door, damaged shelf or cabinet modification. Mention movement, visible damage, unusual sounds and previous repair attempts.
Add useful measurements
Approximate width, height and depth can help with initial guidance. Final measurements should still be verified before made-to-measure production or any work where surrounding finishes affect the fit.
Photograph the item and surroundings
Images are optional, but a wide view and a close view can help show access, damage, hardware and nearby walls or flooring. Do not place personal documents or sensitive information in photographs.
Clear and protect the work area
Remove personal items from cabinets or nearby furniture where practical. Keep children and pets away from tools and arrange any building-required floor, lift or corridor protection.
Confirm the agreed scope
Before attendance, check the appointment window, visit charge if applicable, included labour, expected materials, disposal and whether the job requires a separate measurement or quotation visit.